Privacy policy
At Belle Beauty, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, purchase our products, or interact with our business.
Information We Collect
We may collect personal information that you provide directly, such as your name, email address, phone number, billing and shipping address, payment details, and any information provided during bookings, purchases, or communications with us.
We may also collect health-related information where relevant to the safe provision of lash and brow services (for example, allergies or medical conditions that may affect treatment). This information will only be collected with your consent and will be handled securely.
When you visit our website, we may automatically collect information such as your IP address, browser type, device information, and browsing activity through cookies or similar technologies.
How We Use Your Information
We use personal information for the following purposes:
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To provide lash, brow, and beauty services safely and effectively.
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To process and deliver orders for digital and physical products.
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To confirm and manage bookings, payments, and appointment reminders.
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To provide aftercare instructions and respond to customer enquiries.
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To send promotional materials, updates, or special offers (only if you have opted in).
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To comply with legal obligations, including health and safety requirements.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may disclose your information to:
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Service providers who assist with payment processing, website hosting, shipping, or digital product delivery.
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Health professionals or insurers, but only with your consent, in the event of a medical issue arising from a treatment.
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Government agencies, regulators, or law enforcement where required by law.
Where your information is disclosed to third parties, we take reasonable steps to ensure that they comply with applicable privacy laws and only use your information for the purpose provided.
Storage and Security
We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, modification, or disclosure. This includes secure online booking systems, password-protected files, and limited access to sensitive health information.
While we use reasonable measures to safeguard your data, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and Correction
You have the right to access the personal information we hold about you and to request correction if it is inaccurate or incomplete. To request access or correction, please contact us using the details below. We will respond within a reasonable timeframe, and in accordance with the Privacy Act 1988 (Cth).
Marketing Communications
If you opt in to receive marketing emails or messages from us, we may use your information to keep you updated on new products, services, or promotions. You may unsubscribe from these communications at any time by following the link in the email or contacting us directly.
Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and improve our services. You can choose to disable cookies in your browser, but some features of our website may not function correctly as a result.
International Disclosure
While we are an Australian-based business, some of our third-party service providers (for example, website hosting or payment gateways) may be located outside Australia. By using our services, you consent to the disclosure of your information to overseas recipients. We take reasonable steps to ensure these providers handle your information in accordance with Australian standards.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The updated policy will be posted on our website, and continued use of our services after such changes will constitute acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your personal information, please contact us at: bellebeautybar01@gmail.com.